Lansing, MI.

Letts Bridal Shop

User Reviews of Letts Bridal Shop

horrible service

I first went in to order my wedding dress in october, was told it would be in jan 15 and they would ...
judysbook.com - user review - 02/10/2008
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crappy service

I first went in to order my wedding dress in october, was told it would be in jan 15 and they would call me. they never called, I called on jan 18th and the lady sounded annoyed, said it was probably just late and that I should wait at least a week after it should be in, and that I should wait untill they call me. Feb 8th I call them because I hadn't heard from them yet. they tell me to call back in a couple hours and it seems like its because they cant find my dress. a few hours later, its there. Now granted, the entire time people have been very friendly and nice, so I was too, So I try to order bridesmaid dresses through them. I found some online that i liked so i decided to call letts to ask prices to help me decide between the dresses. I called 3 times, each time they were busy, asked for my name, phone number, and said they'd call back. They never did. The last time I called about dresses he lady was rude and kept telling me that "oh we dont usually give prices over the phone, you have to come in, but I can make an exception. so I tell her the dresses, and she says she'll be right back. 35 minutes later of being on hold and hearing nothing from anyone I hang up and admit to my self yet again I've been forgotten. Ya they have great prices but I dont think its worth all the B.S. you have to go through just to get customer service, I'll be getting my bridesmaids dresses through some else thank you.
openlist - user review - 02/10/2008

good selection

Letts Bridal Shop has a lot to choose from. They have some beautiful dresses. The associates have al...
judysbook.com - user review - 09/22/2005
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not the best selection

Lett's bridal does not have the best selection. This place looks pretty good from the outside but th...
judysbook.com - user review - 08/27/2005
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